Who we are
Conversion Rate Agency (“we”, “us”) operates conversionrateagency.com. This policy explains what personal data we collect, why, and the choices you have. Contact us at hello@conversionrateagency.com with any privacy question.
Data we collect
When you submit our audit or contact form we collect the details you provide: name, work email, company, website URL, traffic range, goals, the service you are interested in and your message. When you browse the site, we and our analytics providers may collect technical data such as IP address, browser type, pages viewed and referring site, subject to your cookie choices.
How we use your data
We use form data to respond to your request, prepare your audit and communicate about our services. We use analytics data to understand how the site is used and to improve it. We do not sell your personal data.
Legal basis
We process form data to take steps at your request before entering into a contract, and analytics data on the basis of your consent or our legitimate interest in improving the site, depending on your location.
Sharing
We share data only with service providers that help us run the business, such as hosting, email, scheduling and analytics tools, under appropriate agreements. We may disclose data when required by law.
Retention
We keep enquiry data for as long as needed to handle your request and any resulting relationship, and for up to 24 months afterwards unless a longer period is required by law.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict processing. Email us to exercise these rights.
Changes
We may update this policy. The date at the top of this page shows when it last changed.